Privacy Policy

Last Updated: January 27, 2025

Studio 55 ("we," "our," or "us") operates the website sumatrapdf-viewer.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.

We are committed to protecting your privacy and ensuring you understand how your personal data is handled. Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit inquiries through our contact forms
• Ask questions via our question submission feature
• Subscribe to newsletters or updates (if applicable)
• Communicate with us via email or phone

This information may include:

• Name
• Email address
• Phone number
• Message content or inquiry details

1.2 Automatically Collected Information

When you visit our Website, certain information about your device and usage may be automatically collected, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time stamps
• Clickstream data

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

• Essential Cookies: Necessary for the Website to function properly
• Analytics Cookies: Help us understand how visitors interact with our Website
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through our cookie consent banner and your browser settings. However, disabling certain cookies may affect Website functionality.

2. How We Use Your Information

We use the collected information for the following purposes:

• To Respond to Inquiries: Answer your questions and provide support regarding Sumatra PDF information
• To Improve Our Website: Analyze usage patterns to enhance user experience and content quality
• To Communicate: Send responses to your submissions and provide requested information
• To Maintain Security: Detect, prevent, and address technical issues or fraudulent activity
• To Comply with Legal Obligations: Meet legal and regulatory requirements
• To Analyze Performance: Understand which articles and guides are most helpful to our audience

3. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we process your personal data based on the following legal grounds:

• Consent: When you voluntarily provide information through forms or cookie acceptance
• Legitimate Interests: To operate our Website, improve our services, and analyze usage
• Legal Obligation: When required to comply with applicable laws and regulations

4. How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Analytics and performance monitoring
• Email communication services
• Technical support

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure
• Encryption of data in transit
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact form submissions: Retained for up to 3 years or until the inquiry is resolved
• Analytics data: Aggregated and anonymized after 26 months
• Cookie consent records: Retained for 12 months

After the retention period expires, we securely delete or anonymize your personal information.

7. Your Rights Under UK GDPR

As a resident of the United Kingdom, you have the following rights regarding your personal data:

• Right to Access: Request copies of your personal information
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month.

8. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

9. Third-Party Links

Our Website may contain links to third-party websites, including the official Sumatra PDF website and other resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information is primarily processed and stored within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your information in accordance with UK GDPR requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Displaying a prominent notice on our Website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

13. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: https://ico.org.uk